Privacy Policy

The Mindfulness Practice
Last updated: 4 November 2026

1. Introduction

The Mindfulness Practice, operated by Luca Pagliaro, respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, book a session or participate in our mindfulness programmes.

We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following information:

  • Contact information: your name, email address and telephone number.

  • Booking information: details of appointments, sessions and programmes you book.

  • Communication: information you provide when contacting us by email, through our website or during an introductory enquiry.

  • Session-related information: information you voluntarily share about your goals, preferences and experiences to help us provide appropriate mindfulness sessions.

  • Technical information: information such as your IP address, browser type, device information and website usage data, which may be collected through cookies and website analytics.

Please avoid sending sensitive personal or medical information through general website contact forms.

3. How We Use Your Information

We use your personal information to:

  • Respond to enquiries and requests.

  • Arrange and manage appointments and bookings.

  • Deliver individual mindfulness sessions, courses and corporate programmes.

  • Communicate with you about services you have requested.

  • Improve our website and services.

  • Meet our legal and regulatory obligations.

We will only use your information for purposes that are lawful and appropriate.

4. Legal Basis for Processing

Under UK data protection law, we rely on the following legal bases where applicable:

  • Consent: where you have given permission, for example to receive optional marketing communications.

  • Contract: where processing is necessary to provide a service you have requested or fulfil an agreement with you.

  • Legitimate interests: to respond to enquiries, manage our business and improve our services, where these interests do not override your rights.

  • Legal obligation: where we need to comply with applicable laws.

Where you voluntarily share information about your health or wellbeing, we will take appropriate care with that information and only process it where a valid legal condition permits us to do so.

5. Third-Party Services

We use third-party services to operate our website and provide our services. These may include:

  • Squarespace: website hosting, website functionality and analytics.

  • Calendly: appointment scheduling and booking management.

  • Google Meet: online meetings and mindfulness sessions.

  • Email services: to receive and respond to enquiries and communicate with clients.

  • Payment providers: where applicable, to process payments securely.

These providers may process personal information on our behalf or independently under their own privacy policies. We encourage you to review their respective privacy notices.

We do not sell or rent your personal information to third parties.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to ensure that the website functions properly, understand how visitors use the website and improve the browsing experience.

Some cookies are essential for website functionality, while others may be used for analytics or other purposes.

You can manage your cookie preferences through the website's cookie settings, where available, and through your browser settings.

7. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

Access to personal information is limited to what is necessary to operate our services.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. How Long We Keep Your Information

We retain personal information only for as long as necessary for the purposes for which it was collected, including providing services, maintaining business records and meeting legal obligations.

When information is no longer required, it will be securely deleted or anonymised, where appropriate.

9. International Transfers

Some third-party service providers may process or store personal information outside the United Kingdom.

Where personal data is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection legislation.

10. Your Data Protection Rights

Under UK data protection law, you may have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information in certain circumstances.

  • Request restriction of processing.

  • Object to certain types of processing.

  • Request the transfer of your personal information.

  • Withdraw consent where processing is based on consent.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at www.ico.org.uk.

11. Children's Privacy

Our services are primarily intended for adults. Where mindfulness sessions or programmes are offered to individuals under the age of 18, appropriate arrangements and consent from a parent or legal guardian will be obtained where required.

We do not knowingly collect children's personal information through our website without appropriate authorisation.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website or legal obligations.

The latest version will always be published on this page, together with the date of the most recent update.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

The Mindfulness Practice
Luca Pagliaro
11b King's Parade
Cambridge CB2 1SJ
United Kingdom

Email: enquire@themindfulnesspractice.org
Website: www.themindfulnesspractice.org